Electronic Product

[ET NOW EXCLUSIVE] The Center could soon propose the “right to repair” in the statutory framework to protect the interests of consumers

By Margaret M. Pollard

The Center could soon propose the “right to repair” in the statutory framework to protect the interests of consumers

HIGHLIGHTS

  • Now a consumer cannot be forced to change or purchase a new product in return for the product/item that is not working properly
  • The main objective of Right To Repair (RTR) is to emphasize the development of sustainable products in the interest of the consumer and the reduction of electronic waste.
New Delhi: In order to protect the interests of consumers, the Center could soon propose the “right to repair” in the statutory framework

Now a consumer cannot be forced to change or purchase a new product in return for the product/item that is not working properly

The “right to repair” aims to empower consumers and buyers in the local market. Also to harmonize between original equipment manufacturers and third party buyers and sellers. With the “right to repair”, consumers and buyers cannot be forced to modify the product/item by the company/manufacturers or sellers

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The main objective of Right To Repair (RTR) is to emphasize the development of sustainable products in the interest of the consumer and the reduction of electronic waste.

The Ministry of Consumer Affairs held an important meeting today on the subject of the “right to repair”. The meeting was also attended by representatives of SIAM bodywork, Ministry of Consumer Affairs, ICPA. The government has decided to set up a committee to prepare a “right to repair” framework. The committee, headed by the Deputy Secretary of the Ministry of Consumer Affairs, will submit its report/suggestion within six weeks.

This new initiative will also help reduce electronic waste.

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The Ministry of Consumer Affairs has received complaints that many gadgets, electronic products generally do not work properly because regular updates or software updates cannot be updated. For example mobile phones, tabs, iPads, etc… after two-three years, then software updates are no longer able to be stored or updated. In such cases, the particular model of mobile, iPad, etc. is forced to change or buy a new one. The Ministry of Consumer Affairs with “Right to Repair” aims to reduce this practice and this reduces electronic waste.

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Margaret M. Pollard
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